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E-commerce and D2C retail: records from closed and closing companies
If you control the assets of a company in the e-commerce and D2C retail sector that is in administration, liquidation or bankruptcy, its operational records may be licensable. Here is what usually exists, what needs care and how to check fit.
Key niche
High-volume customer service records and operations playbooks, often across several SaaS tools.
What usually exists
- Customer service tickets and returns workflows
- Merchandising and buying documents
- Supplier correspondence
- Operations and fulfilment playbooks
What needs care
- Customer names, addresses and order data must be de-identified
- Payment data must be excluded
Employee and HR records always need the most care, whatever the industry.
Systems to look for
- Shopify or Magento back office
- Gorgias, Zendesk or Freshdesk
- ERP and inventory tools
- Supplier email archives
- Slack or Teams
Export while admin access still works.
SMEs (30 to 249 staff)
- Act within weeks. Software subscriptions lapse after closure and exports disappear with them.
- One person usually knew every system. Get their help with exports before they move on.
Enterprises (250+ staff)
- Start with a data map: systems, owners, years, volumes and where personal data sits.
- Carve out privileged, regulated and client-confidential material before any sample is prepared.
micro1's published criteria
- Track
- Defunct Company Data Partnership: companies that are no longer operating company.micro1.ai/get-started · 15 Nov 2026
- Size
- 30+ peak employees company.micro1.ai/get-started · 15 Nov 2026
- Industries
- Open to all industries company.micro1.ai/get-started · 15 Nov 2026
- Language
- English company.micro1.ai/get-started · 15 Nov 2026
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